If it was meant to be in this song, I'll play for you.

2008/09/19 at 8:01 AM

今天受了一肚子的委屈，觉得还蛮气的，同时也觉得闷闷的。actually called yanjing, wanted to 向她倾诉de, but i guess she was too busy to pick up e call. so i shall use my blog to 发泄 ba. ok, so here it goes...

i had a super wat the u noe wat encounter today. someone called e cc and i picked up e call. i'm 100% sure he's a pa audit or mystery shopper or watever e name la. audit or mystery shopper is actually ppl tat e pa ask to check on e service standard of cc. anyway, so tis so called "cust" (i use "" cos he is fake cust, its so obvious tat he's audit lor) he is so downright RUDE. if i'm e queen or empress dowager, i'll order for him to be shot dead. no, shoot him waste bullet arh, waste resources. i tink run him down wif a car better. he tink he machine gun ah, ask so fast wat sept and oct got wat activities or tour. my brain not computer system, of cos i cannot rmb everything and nid to use e com to check la. but then he was like impatient lor. i told him got tiger brewery tour, told him details like price&stuff. den he ask onli go 1 place why e price so ex. say wat other ccs tour like go 4 places also cheaper than tis. den he even say so wat if its tiger brewery, i already went there like 3 times, wats e big deal y so ex? he keep asking liddat lor and expect me to ans. how i noe, i'm onli a temp staff, i'm not e one who set e price lor. he keep asking, expecting me to ans but of cos i couldn't. den nvm, he ask got other stuff ma. so i check. halfway he ask abt the badminton court tis weekend got slot or not. so i check e system, but check halfway, he went back to asking abt activities so i had to go check e tickets, of cos neva cont checking badminton la. den i tell him got activities, is children day celebration. den he say hear his voice i shld noe is adult den wat of cos not suitable for him. of cos i not so easily bullied la. i noe is audit so i shoot him back say some custs can haf children de ma, den they can buy tickets go tgt as family ma, so of cos i shld let them noe got tis activity. all e while his tone was super bushuang and impatient. after finish this den he ask so badminton court got or not. i told him hold on, i go check for him.den he was like say i thought jus now i already ask le? y u take so long to check? but jus now he ask other things so i thought he dun wan le mah. dots lei. den i ask him wat time slot he wan, he jiu dun wan listen to me at all lor. jus blah blah blah say dunno wat stuff, he jus tinks tat i'm in e wrong lor. wtf lah.

i feel tat tis kind of audit check is v unfair lor and it is inaccurate in determining a person's service attitude and standard. did they check their own attitude? did they really gif us a chance to talk? are they patient enough to hear wat we can explain or provide? in tis case, tis so called "cust" is not even willing to listen properly or wait. in such a case, where he is not willing to receive service, how then do we provide service? i really pity those perm staff. why? cos for me i'm onli a temp staff, so even if tat idoit auditor gif poor remarks abt my performance, it doesn't affect me, it doesn't affect my record since i not working in pa anyway, at most onli let boss nag or at e worse scold a bit. but to those perm staff, they meet such idoit auditors, their performance sure is recorded de ma. and hor, liddat is unfair lar, cos they gif their remarks to our boss. the boss didn't witness or hear e real situation. so everything is jus 1 sided in favour of the auditor lor.

I'll play for you.